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On-line Credit Card Security
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Secure Order Guarantee
We guarantee that your credit card information will be safe when you
place an order at Danielsparts.com. Our Secure Order Guarantee means
that you'll never have to pay any money related to unauthorized charges
to your credit card account, if those charges result from a transaction
at Danielsparts.com. Bottom line: You're always protected when you
shop our site.
Here's how the guarantee works: If you're ever a victim of credit card
fraud, the Fair Credit Act specifies that your credit card company can
hold you liable for no more than $50 in fraudulent charges to your
account. With the Secure Order Guarantee, you'll be reimbursed for
any amount up to $50 billed to you by your credit card company for
unauthorized charges to your account, if those charges result from
an order you've placed on our secure server. For this protection,
you must promptly notify your credit card company of any fraudulent
charges and follow the procedures for doing so as outlined in your
credit card agreement.
Your credit card is safe at Danielsparts.com − guaranteed.
The Secure Order Process
The following section describes how the secure order process works,
from start to finish.
1. Starting Your Order
Every purchase at Danielsparts.com is secure, and clicking a Checkout
button on the Shopping Cart page is all it takes to get started. The
security features are automatic; you don't need to do anything special
to invoke them.
2. Making a Positive ID
Once you've clicked the Checkout button, your browser looks for a
digital certificate to confirm that it is communicating with
Danielsparts.com. Once a positive ID is made, your order continues.
We use Equifax software to enable the use of digital certificates.
You can click on the secure symbol in the bottom bar of your browser
to verify that Danielsparts.com is a secure site. For your security,
the verification process happens in the background every time you
place an order on our site.
3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode,
sending data back and forth in an encrypted format.
At this point you may see a window similar to the one at right, which
some browsers display when you are about to receive a secure document.
It's fine to click \"OK\" (or \"Continue\") to proceed – it simply means
that you will begin receiving pages in a highly secure encrypted format.
After your browser has entered secure mode, we'll ask you to enter
your credit card information. The encryption features of browser
software are exceptionally powerful and ensure the security of this
data as it is transmitted to our server. Our site makes use of the
Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to
provide the highest level of security available.
4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we
process your order in a highly secure computing environment.
Security: Watching It Work
The most popular Web browsers, Internet Explorer and Netscape
Communicator (aka Navigator), use clear visual symbols to let you know
whether or not they are in secure mode. The symbols are displayed
either at the bottom left or bottom right of your browser window.
You can refer to the following chart to see which symbols are used
with your browser.
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Browser
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Secure Symbol
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Non-Secure Symbol
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Microsoft
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no symbol used
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Netscape
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Another indication that a browser is in secure mode can be found in
the Web site address that your browser displays. The address will
begin "http://" in standard, non-secure mode and "https://" in secure
mode. The "s" stands for "secure."
Tip: Continuing to Browse
Once your order is complete, it's perfectly safe for you to continue
to browse our site in standard mode. In fact, once you exit the
ordering process, your browser will automatically revert to this
slightly faster mode of communication.
What If I Make a Purchase with a Browser That Doesn't Support Security?
You can't. Because we don't want you ever to have to worry about
ordering from our site without a secure connection, we've designed
our system so that it will process orders only with browsers that
support secure mode.
Please note that the latest versions of Netscape's and Microsoft's
browsers have security features, and both are free for downloading.
Visit either company's Web site for details.
If You Forget Your Password
In the event you forget your account password, we will email you with
your current password when you give your email address. We do suggest
that once you have received this email you should log onto your account
and change your password. In the unlikely event that someone has
intercepted your email.
For More Information
We've worked hard to bring you a secure online ordering environment.
We hope you'll contact us with your questions, comments or concerns.
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Shipping Information
DanielsParts is pleased to offer 3 shipping methods to best suit your needs:
Standard Ground Service
2-Day Priority Service
Overnight Shipping.
Shipping rates are calculated by the total cost of your shipment*
You will be asked to choose your preferred method of shipping during the Check
Out process. You will need to make this selection each time you revisit our
site and place a new order.
DanielsParts Shipping Rate Chart:
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Shipping Type
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$0-$100.00
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$100.01-$200.00
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$200.01-$300.00
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$300.01+
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* Any applicable taxes are not included when figuring total shipment cost in
relation to shipping charges
** 'Heavyweight Items' are not included in the Shipping Rate Chart. Heavyweight
items include but are not limited to: large motors, frames, panels, etc. When
such an item is purchased and you go to check out, a message will appear that
a DanielsParts representative will get back to you promptly with a final freight
cost. We appreciate your understanding
*** ALASKA, HAWAII & PUERTO RICO orders can be shipped standard, priority (2 day),
or overnight. A $10.00 ancillary fee will be added to each order.
****International shipping rates will vary depending on freight carriers costs
and applicable duties and fees.
*****Shipping charges for backordered items will be billed to the customer at cost.
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Scratch N Dents Policy
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All scratch and dent parts are items that were removed from Daniels
Equipment Co. Inc. service technicians vans. These parts were all
inspected and did not meet our “new” standards. Scratch and dent
parts come with a 30 day limited warranty. This is a credit only
policy. The customer will be credited for the amount paid on the
item if the item is defective and is returned within 30 days of the
original sale. Quantities are limited to current stock.
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Information Privacy Policy
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About our privacy practices
Daniels Parts!, LLC specializes in the coin and commercial laundry business.
In addition to great parts values, we offer technical information
regarding your equipment. Our multi-million dollar spare parts inventory
insures immediate filling of your needs - promptly. Danielsparts.com
wants to be your exclusive laundry parts supplier.
Part of achieving this goal involves working with information that
helps us understand what customers want when they visit Danielsparts.com.
We do this in two ways. First, we analyze customer information in
aggregate – that is, we collect information about thousands of site
visits and analyze it as a whole. This information, centered around
how customers navigate through the site and place orders, is in the
form of \"clickstream data\" and/or data gathered via pixel tags. In
this kind of study, we look for trends among many visitors to
Danielsparts.com rather than analyze information about any individual
customer.
Second, we may use information gathered during your visit to help
customize our communications with you. For instance, if you choose
to view or buy glo-bars at Danielsparts.com, we might offer you a
link to related products the next time you visit us online, or we
might send you our latest dryer mailer.
In the end, we hope to tailor our communications with you to fit your
needs – so that you receive more of what you want from us and less
of what you don't want.
The two following sections, Information you provide us and Cookies –
what they are and how we use them, provide more details about information
we gather at Danielsparts.com.
Information you provide us
In several areas of Danielsparts.com, we ask you to provide information
by filling out and submitting an online form. Following is a list of the
information we request, arranged by site location, and details on how we
use this information.
• Checkout. We ask for your name, address and contact information so
we can send you your order, and so we can contact you if we have a
question about your order. We ask for credit card information so we
can fulfill your order, and so we can provide this information to the
company or companies who process your credit card payment. We do not
share any information with third parties, except in the case of contact
or order information needed to fulfill your order. We do not share or
sell email addresses.
• My Account. When you create an account at Danielsparts.com, we ask
for your name, address, phone number, email address, credit card
information (optional) and password.
• Contact Us and Email to Danielsparts.com. We ask for your name and
email address, and for information to help us answer your questions.
If you have provided your email address to us only via Contact Us or
by sending us an email message, we may follow up on your question via
email, but we will not send you email for marketing purposes. We do
not share questions or comments provided in Contact Us with any other
company, and we do not share or sell email addresses.
Information we do not collect
When you visit our site, we do not collect your name, email address
or any other personal information unless you provide it to us.
How we use email
After you place an order on our site, you will receive an email
confirmation and, in most cases, an email with package tracking information.
We send the Daniels Parts!, LLC mailers, our email update on sales and
products, to subscribers and occasionally to other customers who we
think might be interested in receiving this information. Unsubscribe
instructions are included in each edition of the email.
If you provide your email address only via Contact Us or in email to
Danielsparts.com, we may send you email to follow up on your inquiry,
but we will not use the address for marketing purposes.
We do not sell or share email addresses with other companies.
We do use email as a means of receiving feedback from our customers,
and we encourage you to email us with your questions or comments.
We read every email we receive.
Information we do not share with others
Daniels Parts!, LLC does not share, sell or trade email addresses,
information collected as part of a survey, or specific details about
you or your household. We do not contribute to or participate in
shared or cooperative databases, which give other companies access
to your personal information. We do not release credit card or
financial information for use by other companies. For both privacy
and security purposes, all transactional information communicated
between customers and our Web site is transmitted in an encrypted
format, and all credit card information is stored in a highly secure
computing environment.
How to limit mailers; remove your name from our mailing list, etc.
You may contact us by phone, email or postal mail to:
Phone at 1-877-267-8571
Email us at [email protected] or write to the following address:
45 Priscilla Ln.
Auburn, NH 03032
Please include a note of instruction
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Daniels PARTS!, LLC Warranty and New Parts Return Policy Guidelines
C.L.P. handles all parts warranties in accordance with manufacturers guidelines.
Manufacturers are solely responsible for all final warranty approvals
1. All warranties honored require proof of purchase if requested
2. Warranty periods are from the date of purchase.
3. You must call for a RETURN MATERIALS AUTHORIZATION (RMA) number
AND shipping instructions prior to returning any items. You will be
required to provide the following information
when calling:
A. Date of part purchase
B. Part number
C. Reason for failure
D. Model and serial number of the machine the part was installed on.
RMA numbers will only be issued if all of the above information is provided.
Any parts returned without RMA number will be returned to the customer at
the customer's expense.
4. Parts that are returned and show signs of misuse, alteration or missing
components will not be credited.The customer will be contacted and the part(s)
will be returned to the customer.
5. All shipping costs are the customer's responsibility.
You will be billed for any replacement warranty part(s). Replacement parts
purchased will be credited once a credit is received from the manufacturer.
This is normal procedure in the laundry industry.
30- DAY RETURN POLICY - Applicable to NEW parts, never installed
1. All returns require proof of purchase.
2. Parts must be returned to Daniels within 30 days of the purchase date.
3. You must call for a RETURN MATERIALS AUTHORIZATION (RMA) number AND shipping
instructions prior to returning any items. You will be required to provide
the following information when calling:
A. Date of purchase and original invoice number
B. Part number(s)
C. Reason for return
RMA numbers will only be issued if all of the above information is provided.
Any parts returned
without RMA number will be returned to the customer at
the customer's expense.
4. Parts that are returned and show signs of misuse, alteration or missing
components will not be credited. The customer will be contacted and the
part(s) will be returned to the customer.
5. All shipping costs are the customer's responsibility.
6. Parts may be subject to a 10% restocking fee for all common stock parts
returned within 30 days of purchase. Special order, non-stock and items
that specify color may not be returnable or may be subject to a higher
restocking fee. All returns are subject to management approval.
Items returned beyond 30 days of the purchase date are subject to the following:
Must meet all of the above conditions and MAY be subject to a 20% restocking
fee for all common stock parts.Special order, non-stock and items that specify
color may not be returnable or may be subject to a higher restocking fee. All
returns are subject to management approval.
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The Difference Between Monthly Specials, Hot Specials, And Smart Buys
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What is the difference between Specials, Hot Specials, and Smart Buys?
Monthly Specials are super values that Daniels Parts!, LLC offers you as a result
of bulk purchasing, overstocking, or inventory reduction. Savings we
receive are directly passed onto you! These specials are often available
for a limited time only, so hurry to buy before time runs out.
Hot Specials are consistently below industry prices and are only
available online. (Up to 76% off list!)
Smart Buys are commercial laundry parts that come from the same
component manufacturers who supply laundry equipment manufacturers
(OEM). We offer these quality parts at reasonable prices. These
parts are often referred to as \"aftermarket.\" We have tested these
parts to insure that they meet the same quality standards, and they
are protected by the same warranty. To identify a Smart Buy, the part
number has had a SB added to the end of the regular part number. For
example, if the OEM part number is F280342, the smart buy would be
F280342SB.
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About Daniels Parts!® Services
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Daniels PARTS!, LLC distributes parts for commercial laundry and dry
cleaning equipment, focusing on coin laundries, at value prices, including
ancillary equipment such as bill changers, furniture, carts and more!
We put our emphasis on SERVICE to you. We are EXPERTS in the commercial
laundry industry and will provide you with the best parts and ancillary
items at the best possible prices - while processing your order FAST.
Our 13,000 square foot parts warehouse houses our $2,000,000 inventory and
our new conveyor system and computerized shipping center gets your order
out quickly, very often the same day.
Since 1973, we have been serving the USA and abroad, and have an impeccable
reputation for getting the right part out the first time!
Our web site will continue to expand to better serve you. We will add to
our library of manuals and technical updates and the brands of parts we
offer will continue to grow - all at great prices!
Don't forget to register for our regular special emails. Thank you for
visiting - give us a try, you will see why at Daniels PARTS!, LLC,
the difference is Excellence!
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Contact Daniels Parts!, LLC
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